VIP Reward Tier Programs
Setting up Rewards Activities, Challenges, etc.
How Birthday Rewards Work
Birthdays are a special reward activity where your users give you their birthday and are rewarded with store credit, a free gift, a discount code or a collectible on that day.
How Activity Scheduling Works
How Start Date and End Dates work
List of all Reward Activities
Activities are actions that customers can take to earn store credit - they are set up in your Merchant Portal. They are automated so once you set them up once, your customers will receive rewards automatically!
Rewarding for Social Activities
With Toki, you can reward for social behaviors such as follow, like, post and join on the following platforms.
Setting up VIP Tiers + Perks
How Gifting Works
There are two ways you can set up gifting to work with your VIP Tier
List of all VIP Tier Perks
You can reward your members with a number of perks as they unlock VIP tiers
Setting Up Your VIP Tiers
Setting up your VIP Tiers is easy in just a few steps
Auto Apply Perks to Checkout
You can auto apply reward tier discount codes + free shipping codes at checkout using the Auto apply tiers codes module. Here's how to put it on the checkout page:
Structural Decisions
Setting Spending Limitations
If you don't want your members to spend too many points at one time in order to preserve your margins.
Giving Points/Store Credits vs. Discount Codes
Traditional referral programs and newsletter capture programs give away coupon codes for the actions you do.
Using Total Code vs. Spending Openly
There are two different ways you can set up your VIP program, so that your customers can decide how many points they spend at any given time...or not.
Setting Tier Expirations
If you would like for users to expire out of a tier after a certain period of time because they haven't done a certain activity, you can create a reset period.
How Activity Limits Work
You can always set a limit to the number of times an activity can be completed.
Types of Reward Currency
You can reward your customers with points, cashback or store credit. Points can also be branded however you like.
Points/Currency Expiration
How to set an expiration to your points or store credit
Perk/Product/Point Redemption
Bulk Actions
Resetting a Bulk of Members Credit to Zero
In the instance you want to press the reset button on all your members.
Give Bulk Credit to Segment of Members
Here is how to give a bulk number of users credit
Additional articles
How to Fetch Past Order History
This article will guide you on how to fetch past order history.