If you are looking to make SMS messages more personal, you can customize the message with Toki properties such as "You have 50 points" or "You are $10 away from the next tier". Here is how you can find your properties and add them to an SMS message:
Here is a list of all the properties we support:
- Toki_points_earned: The customer's total historical points earned
- toki_point_balance (if you are using points-as-credit, see below): The customer's current available points balance that they can use now,
- Toki_tier_name: The name of the tier the customer is in now
- Toki_loyalty_nt_points: The number of points the customer must earn in order to proceed to the next tier.
- Toki_nt_amount: The amount the customer must spend in order to proceed to the next tier. This property will show the default currency defined in your account settings.
- Toki_nt_name: The name of the next tier that customer will unlock.
- Toki_referral_link: The customer's unique referral link. If you are running a code-based referral program, see below for attributes for code-based referrals.
- Toki_has_account: True/False depending on if the customer has an account with the platform or not.
- Toki_referrer_email: The email of the customer to send the referral to the friend.
- toki_referrer_name: The first name + last name of the advocate (if that information is available).
- toki_${CHALLENGE_NAME}challenge_completed_at: The challenge that this customer has completed
- toki_voting_activity_${ACTIVITY_NAME}: The answer that the customer gave for the voting activity OR zero party data activity completed (we know this is a little confusing!)
- apple_wallet_download_url: This will be replaced with a link to download the your users Apple Wallet pass
- toki_tier_rewards: Rewards associated with current tier
- toki_nt_rewards: Rewards associated with next tier