Feature Updates 4/22/24

Paid Memberships Management, Leaderboard Privacy & Dashboard Update
Written by Nora
Updated 1 month ago

We are constantly working hard to build the Retention Platform of your dreams. Please let us know if you have any questions on these new features or any thoughts on what we should launch next.

Update 1: Paid Memberships Management

We are pleased to inform you about the new features to our merchant portal that will make managing your customer profiles even easier. Specifically, we have implemented the following options for you to upgrade, downgrade, or cancel memberships directly from the customer profile page. This means that you no longer have to navigate through multiple screens or menus to make changes to your customers' memberships. Instead, you can do it all from one convenient location. We hope that this new functionality will save you time and help you to provide your customers with even better service.

Please see below how to locate this new feature

Update 2: Dashboard Update 

To gain deeper insights into the behaviors of your customers, we have taken steps to ensure that you have all the tools necessary to aggregate the tasks that they complete. This will enable you to better understand how your customers interact with your business and identify any patterns or trends that may emerge. By analyzing this data, you will be able to make more informed decisions about how to improve your products, services, and overall customer experience. We believe that these new features will be a valuable asset to your business and we look forward to seeing the results that they can deliver.

  • Total number of results for voting activity
  • Total number of customers that use Toki discounts
  • Total number of customers who have completed an activity

Please see below how to locate this new feature

Update 3: Leaderboard Privacy 

Update 3: Leaderboard Privacy 

When setting up a leaderboard display in the wallet, it's crucial to keep in mind that some of your customers may not feel comfortable having their names displayed publicly. Therefore, we have taken steps to address this concern by adding an optional setting that allows customers to opt out of having their names displayed. This feature ensures that customers have full control over their privacy and can participate in the leaderboard without worrying about their personal information being exposed.

Here is how:

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